ACS 2024 Benefits Brochure

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• Benefits Enrollment Info, Timeline & ID Cards

  Benefits Enrollment Processing Timeline After you enroll in your benefits through ACS and Namely, you may be wondering how long it takes for your benefits enrollment request to be processed and when you should expect to receive your ID cards in the ...

• How To: Beneficiary Designation for John Hancock Retirement

  To designate your beneficiaries for your ACS-provided Life, AD&D, and disability/or benefits, please visit Namely. To designate your beneficiaries for your retirement account with John Hancock, please complete the attached form. This form is ...

• How To: Change Your Commuter Election

  How does a CRA work? Your commuter reimbursement account (CRA) is a spending account for work-related commuter and parking costs offered to benefits-eligible ACS employees through Ameriflex. You get to decide how much to put into your account each ...

• How To: Report a Disability Claim

  How do I report a disability claim? Simply do one of the following: Call toll-free at 1-800-36-CIGNA (362-4462) or 1-866-562-8421 (Spanish). A Cigna representative will walk you through the process. Fill out a claim form online at ...

• How To: Request Withdrawal from Your Retirement Account

  The preferred method for all withdrawal requests is online through the John Hancock participant website: https://www.jhancockpensions.com/ Note: Please reference the John Hancock participant website for additional information on withdrawal requests. ...