How To: Request Withdrawal from Your Retirement Account

How To: Request Withdrawal from Your Retirement Account

The preferred method for all withdrawal requests is online through the John Hancock participant website: https://www.jhancockpensions.com/

Note: Please reference the John Hancock participant website for additional information on withdrawal requests.

Submit completed forms securely to the ACS Plan Administrator for processing via the following link: https://secure.assured-consulting.com/u/ewillett

  1. To initiate a Loan Request, complete Form GP1422US. This form is attached, and also available on ACS All Access via the following link:
    https://assuredconsulting.sharepoint.com/:b:/g/allaccess/EbFX8H63hapHiT9Dj_a7PhEB2bN6F57lr0diegocSxX0AA?e=xumqNQ

  2. To initiate a Hardship Withdrawal Request, complete Form GP4597US. This form is attached, and also available on ACS All Access via the following link:
    https://assuredconsulting.sharepoint.com/:b:/g/allaccess/EY7bjv8gCA1Ors10WhA1OWMB22orBRcbIS7Ksfsuz2OV7Q?e=bhM5dw

  3. To initiate most other Withdrawal Requests, complete Form GP5479US. This form is attached, and also available on ACS All Access via the following link:
    https://assuredconsulting.sharepoint.com/:b:/g/allaccess/EWBFC-RmMR1AnactsEVLGHcB04-sIuZZVuOXERpq9b66VA?e=RAaEeF

    • Related Articles

    • How To: Beneficiary Designation for John Hancock Retirement

      To designate your beneficiaries for your ACS-provided Life, AD&D, and disability/or benefits, please visit Namely. To designate your beneficiaries for your retirement account with John Hancock, please complete the attached form. This form is ...
    • Benefits Enrollment Info, Timeline & ID Cards

      Benefits Enrollment Processing Timeline After you enroll in your benefits through ACS and Namely, you may be wondering how long it takes for your benefits enrollment request to be processed and when you should expect to receive your ID cards in the ...
    • ACS 2024 Benefits Brochure

      Please reference this article's PDF attachment for more information on ACS's 2024 benefits offerings.
    • How To: Change Your Commuter Election

      How does a CRA work? Your commuter reimbursement account (CRA) is a spending account for work-related commuter and parking costs offered to benefits-eligible ACS employees through Ameriflex. You get to decide how much to put into your account each ...
    • Life Changes that May Qualify you for a Special Benefits Enrollment Period

      Your life is always changing, and your benefits will change along with it. After your first enrollment as a newly eligible employee, your benefits will be in effect until the following Open Enrollment period—unless you have a life event. Changes in ...